Shipping Within Switzerland
Your pieces will be carefully packed and then shipped and delivered by Swiss Post. We offer a standard delivery option at a flat rate of 7.- CHF. For orders over 75.- CHF, shipping will be free of charge. In stock items will be handed over to the Swiss Post for shipping within two workdays. If the pieces are backordered and need to be newly crafted in the jewelry atelier, allow an additional period of three workdays to complete the order. If I am unable to comply with the aforementioned deadline because of temporary personal reasons (e.g. sickness, holidays, etc.), I will inform you via email, and you may then choose not to continue with the order.
Shipping Outside of Switzerland
Your pieces will be carefully packed and then shipped by Swiss Post and delivered by your local postal service. Postage rates are calculated for you during the check-out process. For orders over 100.- CHF (Swiss Francs), shipping is free of charge. In stock items will be handed over to the Swiss Post for shipping within two workdays. If the pieces are backordered and need to be newly crafted in the jewelry atelier, allow an additional period of three workdays to complete the order. Delivery times vary depending on your location and on the time of the year, but on average, you can expect your package to arrive 7-14 days after shipping. If I am unable to comply with the aforementioned deadline because of temporary personal reasons (e.g. sickness, holidays), I will inform you via email, and you may then choose not to continue with the order.
Warranty
Unless specifically stated in the product description, my pieces have a 2-year warranty, which includes the absence of defects and their proper functioning. Bluewater Jewelry may apply the warranty benefit in the following ways:
A 1-year warranty applies to pieces designated with any of the following terms: "display", "demonstration", "test", “imperfect”. These items are not brand new, have slight production flaws, or could have some visible imperfections which are not considered normal in the production of resin jewelry. This is why they are sold at a reduced price. These visible defects are not included in the warranty.
The warranty excludes the usual wear and tear of the products (scratches, distortions, damage due to a fall, shock to the piece, or misuse, including through force (e.g. torn chains).
All out-of-warranty repair costs are at your expense.
Returns
If you do not like a product or if it does not correspond to your expectations, Bluewater Jewelry grants you a 30-day return period (from BWJ’s receipt of your order) to send back the product that you do not want to keep. You can make the return by registered mail or with tracking, accompanied by a copy of the invoice or delivery note referring to your order to following address:
In Switzerland:
Elizabeth Vick-Hermann
Bluewater Jewelry
Jägerweg 6
2504 Biel
Outside Switzerland:
Elizabeth Vick-Hermann
Bluewater Jewelry
Jaegerweg 6
CH-2504 Biel
Switzerland
Please note: You must pay for all shipping costs for returns. And in the case of a non-secure return, you will be responsible for the entire risk of returning the product.
What are the conditions to return your jewelry?
When will you get your money back?
Upon receipt of your package, the product(s) will be verified and checked. If your package meets the return conditions, the total amount of the piece as listed on the day you ordered it is credited to you within 3 workdays. The credit will be given through the same means as the product was originally paid for. Please keep in mind that the payment may take longer to show up in your statement.
Website Terms of Use
Bluewater Jewelry is the property of Elizabeth Vick-Hermann (referred to in this document as "I", "me" or "my"). I own and operate this website. I reserve the right to reject any order you place with me for any reason. For example, I may reject your order if I know or suspect that you intend to resell some or all of the products specified in your order as a part of a commercial business. You may only place orders via this website for private and domestic purposes.
I expressly prohibit purchases for resale and/or reselling any Bluewater Jewelry product as part of any business (including any on-line business) unless agreed in writing by Elizabeth Vick-Hermann. By using my website, you accept and agree to my Privacy Policy and Terms and Conditions.
Your personal information will be used, according to my Privacy Policy, to process your order and tell you about my products and services.
My website is intended to provide general information about my goods and services, including making purchases via my website. While I do my best to supply accurate information on this site, errors and omissions may occur. I do not accept any liability to you or any third parties for any loss or damage which may directly or indirectly result from your use of the website or your access to, or inability to access, the website. This includes viruses alleged to have been obtained from the website and your reliance on any advice, opinion, information, representation, or omission (whether negligent or otherwise) contained on the website. By using the website, you agree that you are using the website at your own risk and that you are solely responsible for the actions you take in reliance on the content displayed on, or accessed through, the website.
Website Content
While I do my best to present my pieces authentically, including different lighting and so you can see how the color can vary in those different settings, I cannot guarantee that images on my website exactly represent actual products or their packaging. In particular, the colors shown on the website may not exactly represent those of my products because they also depend on the color reproduction on your computer or mobile device. Information on this website is subject to change without notice.
All images, trademarks, logos, text, graphics and other content appearing on this website are the property of Elizabeth Vick-Hermann and are protected by copyright, trademark and other intellectual property laws. The use of any Bluewater Jewelry trademarks is strictly prohibited unless I provide prior written consent.
The inclusion of any hyperlinks to third party websites does not imply Bluewater Jewelry’s endorsement or approval of such third parties, their websites or their businesses or other activities.
Unless otherwise indicated, the copyright of the information on this website is owned by or licensed to Elizabeth Vick-Hermann. This website or any portion of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose except where necessary for viewing this website on your Internet browser, or where specifically authorized by law or in writing by Elizabeth Vick-Hermann.
Pricing
All prices on the website are published in Swiss Francs. See payment options below. Product prices include VAT and are subject to change without notice. Prices exclude postage and handling charges. If ordering outside of Switzerland, prices also exclude potential customs duties which need payment upon the receipt of the order, and such fees are paid by the customer.
Potential Pricing Errors
I do my best to be as accurate as possible with pricing information on my website, but Bluewater Jewely reserves the right to amend any pricing errors displayed due to human error, computer malfunction or other reason. Bluewater Jewelry will notify you of any error in pricing and you may choose not to purchase the pieces where the price has been corrected.
Payment options
Payment is required at the time of purchase and placement of your order. Payment is charged/debited at the end of the complete check-out process. You will not be charged prior to the final step and can choose not to proceed at any time before payment is taken.
I accept payment via Visa, Mastercard, American Express (AMEX), PayPal and TWINT. You must comply with the applicable T&Cs of these providers.
Liability
I am liable for the transport to the customer, so long as I am immediately notified of any transport damages, wrong deliveries or not received orders immediately. The customer is liable for reconsignments. I am not liable for any property damage or personal injuries. The usage of all goods occurs at the customers's risk.
Copyright
All images and texts are copyrighted and are prohibited to be used without my approval.
I confirm each order by email. This order confirmation serves as contract.
Severability Clause
If provisions of these terms and conditions are or become partly inoperative, the remaining conditions stay operant. Parties have to replace the inoperative terms with a legal arrangement that comes close to the economic and legal meaning and purpose of the inoperant terms.
Changes to these terms and conditions are possible at any time. Every order complies with the status of the terms and conditions that were in place at time of order.
Swiss law is solely applied.
Biel, 10.10.2023.
Shipping Within Switzerland
Your pieces will be carefully packed and then shipped and delivered by Swiss Post. We offer a standard delivery option at a flat rate of 7.- CHF. For orders over 75.- CHF, shipping will be free of charge. In stock items will be handed over to the Swiss Post for shipping within two workdays. If the pieces are backordered and need to be newly crafted in the jewelry atelier, allow an additional period of three workdays to complete the order. If I am unable to comply with the aforementioned deadline because of temporary personal reasons (e.g. sickness, holidays, etc.), I will inform you via email, and you may then choose not to continue with the order.
Shipping Outside of Switzerland
Your pieces will be carefully packed and then shipped by Swiss Post and delivered by your local postal service. Postage rates are calculated for you during the check-out process. For orders over 100.- CHF (Swiss Francs), shipping is free of charge. In stock items will be handed over to the Swiss Post for shipping within two workdays. If the pieces are backordered and need to be newly crafted in the jewelry atelier, allow an additional period of three workdays to complete the order. Delivery times vary depending on your location and on the time of the year, but on average, you can expect your package to arrive 7-14 days after shipping. If I am unable to comply with the aforementioned deadline because of temporary personal reasons (e.g. sickness, holidays), I will inform you via email, and you may then choose not to continue with the order.
Warranty
Unless specifically stated in the product description, my pieces have a 2-year warranty, which includes the absence of defects and their proper functioning. Bluewater Jewelry may apply the warranty benefit in the following ways:
A 1-year warranty applies to pieces designated with any of the following terms: "display", "demonstration", "test", “imperfect”. These items are not brand new, have slight production flaws, or could have some visible imperfections which are not considered normal in the production of resin jewelry. This is why they are sold at a reduced price. These visible defects are not included in the warranty.
The warranty excludes the usual wear and tear of the products (scratches, distortions, damage due to a fall, shock to the piece, or misuse, including through force (e.g. torn chains).
All out-of-warranty repair costs are at your expense.
Returns
If you do not like a product or if it does not correspond to your expectations, Bluewater Jewelry grants you a 30-day return period (from BWJ’s receipt of your order) to send back the product that you do not want to keep. You can make the return by registered mail or with tracking, accompanied by a copy of the invoice or delivery note referring to your order to following address:
In Switzerland:
Elizabeth Vick-Hermann
Bluewater Jewelry
Jägerweg 6
2504 Biel
Outside Switzerland:
Elizabeth Vick-Hermann
Bluewater Jewelry
Jaegerweg 6
CH-2504 Biel
Switzerland
Please note: You must pay for all shipping costs for returns. And in the case of a non-secure return, you will be responsible for the entire risk of returning the product.
What are the conditions to return your jewelry?
When will you get your money back?
Upon receipt of your package, the product(s) will be verified and checked. If your package meets the return conditions, the total amount of the piece as listed on the day you ordered it is credited to you within 3 workdays. The credit will be given through the same means as the product was originally paid for. Please keep in mind that the payment may take longer to show up in your statement.
Website Terms of Use
Bluewater Jewelry is the property of Elizabeth Vick-Hermann (referred to in this document as "I", "me" or "my"). I own and operate this website. I reserve the right to reject any order you place with me for any reason. For example, I may reject your order if I know or suspect that you intend to resell some or all of the products specified in your order as a part of a commercial business. You may only place orders via this website for private and domestic purposes.
I expressly prohibit purchases for resale and/or reselling any Bluewater Jewelry product as part of any business (including any on-line business) unless agreed in writing by Elizabeth Vick-Hermann. By using my website, you accept and agree to my Privacy Policy and Terms and Conditions.
Your personal information will be used, according to my Privacy Policy, to process your order and tell you about my products and services.
My website is intended to provide general information about my goods and services, including making purchases via my website. While I do my best to supply accurate information on this site, errors and omissions may occur. I do not accept any liability to you or any third parties for any loss or damage which may directly or indirectly result from your use of the website or your access to, or inability to access, the website. This includes viruses alleged to have been obtained from the website and your reliance on any advice, opinion, information, representation, or omission (whether negligent or otherwise) contained on the website. By using the website, you agree that you are using the website at your own risk and that you are solely responsible for the actions you take in reliance on the content displayed on, or accessed through, the website.
Website Content
While I do my best to present my pieces authentically, including different lighting and so you can see how the color can vary in those different settings, I cannot guarantee that images on my website exactly represent actual products or their packaging. In particular, the colors shown on the website may not exactly represent those of my products because they also depend on the color reproduction on your computer or mobile device. Information on this website is subject to change without notice.
All images, trademarks, logos, text, graphics and other content appearing on this website are the property of Elizabeth Vick-Hermann and are protected by copyright, trademark and other intellectual property laws. The use of any Bluewater Jewelry trademarks is strictly prohibited unless I provide prior written consent.
The inclusion of any hyperlinks to third party websites does not imply Bluewater Jewelry’s endorsement or approval of such third parties, their websites or their businesses or other activities.
Unless otherwise indicated, the copyright of the information on this website is owned by or licensed to Elizabeth Vick-Hermann. This website or any portion of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose except where necessary for viewing this website on your Internet browser, or where specifically authorized by law or in writing by Elizabeth Vick-Hermann.
Pricing
All prices on the website are published in Swiss Francs. See payment options below. Product prices include VAT and are subject to change without notice. Prices exclude postage and handling charges. If ordering outside of Switzerland, prices also exclude potential customs duties which need payment upon the receipt of the order, and such fees are paid by the customer.
Potential Pricing Errors
I do my best to be as accurate as possible with pricing information on my website, but Bluewater Jewely reserves the right to amend any pricing errors displayed due to human error, computer malfunction or other reason. Bluewater Jewelry will notify you of any error in pricing and you may choose not to purchase the pieces where the price has been corrected.
Payment options
Payment is required at the time of purchase and placement of your order. Payment is charged/debited at the end of the complete check-out process. You will not be charged prior to the final step and can choose not to proceed at any time before payment is taken.
I accept payment via Visa, Mastercard, American Express (AMEX), PayPal and TWINT. You must comply with the applicable T&Cs of these providers.
Liability
I am liable for the transport to the customer, so long as I am immediately notified of any transport damages, wrong deliveries or not received orders immediately. The customer is liable for reconsignments. I am not liable for any property damage or personal injuries. The usage of all goods occurs at the customers's risk.
Copyright
All images and texts are copyrighted and are prohibited to be used without my approval.
I confirm each order by email. This order confirmation serves as contract.
Severability Clause
If provisions of these terms and conditions are or become partly inoperative, the remaining conditions stay operant. Parties have to replace the inoperative terms with a legal arrangement that comes close to the economic and legal meaning and purpose of the inoperant terms.
Changes to these terms and conditions are possible at any time. Every order complies with the status of the terms and conditions that were in place at time of order.
Swiss law is solely applied.
Biel, 10.10.2023.
We noticed you're visiting from United States (US). We've updated our prices to United States (US) dollar for your shopping convenience. Use Swiss franc instead. Dismiss